Who we are
Kzanected VC (the “Service”), available at vc.kzanected.com, is operated by Kzanected (“we,” “us” or “our”). Kzanected is responsible for the personal information described in this policy. If you have any questions, contact us at accounts@vc.kzanected.com.
This policy applies to account holders (“members”), people who join our waitlist, and people who visit a member’s public card (“visitors”).
Information we collect
Information you give us
- Account information: your email address and password. We store passwords only as a one-way cryptographic hash — we never see or store your actual password.
- Card information: the details you choose to add to your card, such as your name, company, job title, bio, public email, phone number, website, profile photo or logo, links to other sites, and your design and visibility preferences.
- Card behavior and physical card design: what your card does when tapped or scanned (for example, the link, or the WhatsApp or text-message number and optional pre-filled message you choose), and your physical card design choices (style, colors and which details appear), and the logo you upload for your card, if any. We store the design as settings and the logo as an image file; print files are generated on demand and not kept.
- Language preference: the language you use on the Service, so emails we send you are in that language.
- Waitlist information: your email address and, optionally, your name, if you ask to be notified when a spot opens.
- Communications: the content of emails you send us for support or other requests.
Information created when you use the Service
- Account and security records: when you accepted our Terms and Privacy Policy and which version, your confirmation that you meet the minimum age, whether your email is verified, sign-up and last sign-in dates, failed sign-in attempts and temporary locks, and your plan and access dates.
- Event and physical card records: whether your account was created online or through Quick Setup at an event, the event name, whether you asked for a physical card, and when it was delivered. Accounts created at events receive a single-use activation link by email, which expires after a limited time.
- Plan and payment records: your plan (Basic or Premium) and its end date, and for each payment the date, amount, method (for example cash or bank/card payment through our banking provider), an optional reference and the period purchased. We never store full card numbers; card payments are processed by the payment provider.
- Card visit statistics: anonymous daily totals of how many times each card was opened, how (NFC chip, QR code or link) and what happened (profile shown, contact saved, link, WhatsApp or text message opened). See “Visitors to public cards” below.
- Technical data: like most websites, our hosting servers automatically record basic request information — such as IP address, browser type, the page requested and the date and time — in server logs used for security and reliability.
- Cookies: see “Cookies” below.
Visitors to public cards
Visitors do not need an account. We do not ask visitors for personal information and we do not build profiles of visitors. When a visitor opens a card, the standard technical data described above is processed, and we add one to an anonymous daily count for that card (date, card, whether it was opened by NFC, QR code or link, and what happened next). We do not store the visitor’s IP address, device details or any identifier with these counts, we do not use cookies or third-party analytics for them, and automated traffic such as bots and link previews is excluded. Visits by the card owner are not counted. Photos uploaded to the Service are automatically resized and re-encoded, which removes embedded metadata such as camera details and GPS location.
How we use information
We use personal information to:
- create and maintain your account and display your public card exactly as you configure it;
- generate your contact file (VCF) and QR code;
- authenticate you, keep your account secure, and detect and prevent fraud, abuse and security incidents;
- send service emails, such as email verification, password resets, waitlist invitations and important notices about your account or these policies;
- respond to your requests and provide support;
- maintain, troubleshoot and improve the Service; and
- comply with legal obligations and enforce our Terms of Service.
We will only send you marketing emails if you have agreed to receive them, and every such email will include a way to unsubscribe. We do not use your information for targeted advertising.
Information you make public
Your card is designed to be public. Everything you publish on it — including your name, photo, title, company, bio, links and, if you choose to show them, your email and phone number — can be seen by anyone with your link, QR code or NFC card. Visitors can save your details to their own devices, and public cards may be indexed by search engines.
You control what appears: you can hide your email and phone number, disable contact downloads, remove links, or switch your whole card off at any time from your dashboard. Once someone has saved your details to their device, we cannot remove them from it.
How long we keep information
- Account and card information is kept for as long as your account exists. If you ask us to delete your account, we permanently delete your account, card, links and photo from our live systems.
- Verification and password-reset links expire after 24 hours and 60 minutes respectively.
- Payment records are kept for as long as needed for accounting and tax purposes, even if you close your account.
- Card visit statistics are kept for up to 24 months and then deleted. They are deleted with the card if the account is deleted.
- Waitlist information is kept until you join, ask to be removed, or the waitlist is closed.
- Server logs and backups are kept for a limited period according to our hosting provider’s retention schedule, after which they are deleted or overwritten.
We may keep limited information longer when required by law or to resolve disputes and enforce our agreements.
Security
We protect your information with industry-standard measures, including encrypted HTTPS connections, hashed passwords, protection against cross-site request forgery, temporary account locks after repeated failed sign-ins, automatic session time-outs, and validation of every uploaded image. Access to member data is limited to people who need it to operate the Service.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by law.
Your choices and rights
You can review and update your card information at any time from your dashboard. Depending on where you live, you may also have the right to:
- request access to, or a copy of, the personal information we hold about you;
- request correction of inaccurate information;
- request deletion of your account and personal information;
- object to or restrict certain processing; and
- not be discriminated against for exercising these rights.
To make a request, email accounts@vc.kzanected.com from the address registered to your account. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law (generally within 30–45 days). You may use an authorized agent where the law allows.
Children
The Service is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 13, and accounts may only be created by people who meet the age requirement in our Terms. If you believe a child has provided us with personal information, contact us and we will delete it.
Where information is processed
Kzanected is based in the United States. Your information is stored on servers operated by our hosting provider and may be processed in the United States or other countries where our service providers operate, which may have data-protection laws different from those in your country. We take steps to ensure your information remains protected as described in this policy.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will notify members by email or through the Service before the changes take effect. The “Effective” date at the top shows when this policy was last updated.
Contact us
For privacy questions or requests, contact Kzanected at accounts@vc.kzanected.com.